Jules Waller is a UK-based school refusal support programme providing a practical, parent-led framework for families struggling with emotionally based school avoidance. Created by a mental health-trained mum with lived experience, the programme was developed after supporting her own daughter from over 100 missed school days to thriving at university. The Jules Waller School Refusal Toolkit offers a clear, step-by-step approach focused on reducing anxiety, building emotional regulation skills, and implementing gradual school return plans. Designed to empower parents with calm leadership and structured guidance, the programme helps families move from crisis to confident recovery without blame or pressure. Supporting families across the UK and beyond, Jules Waller provides accessible online resources, practical strategies, and compassionate guidance for long-term resilience and school attendance success.