HRTech Interview with Lauren Glass- Mullins Co-founder and CEO of Personality Pool

Personality Pool operates on the belief that resumes don’t fully capture a candidate’s capabilities or fit for a job. Can you elaborate on why this belief is central to your platform?
One sheet of paper can’t tell the story of a candidate and showcase the traits that matter when hiring for customer-facing roles (this is the vertical we shine in) We are all in ways programmed to keep our resumes safe. We try to make sure we check all of the boxes we know the reviewers will be looking for, and in turn, most resumes end up looking just alike.