How VoIP Helps UK Call Centers Stay Competitive in 2025
Running a UK call centre in 2025 means tackling higher customer expectations, employee needs, and the end of copper phone lines. Outdated PBX systems drain money and frustrate staff. VoIP transforms operations with lower costs, hybrid work support, smarter call routing, and live analytics. Learn why upgrading to VoIP isn’t just an option—it’s the competitive edge UK call centres need to survive and thrive.