Highlight issues rural applicants face with online status checking.
Rural applicants often face significant challenges when trying to check their grant status online. Limited internet connectivity and poor network coverage can make accessing websites or apps difficult or impossible in remote areas. Additionally, many rural residents may lack smartphones or digital literacy, which hinders their ability to navigate online portals effectively. This digital divide can delay critical information reaching those who need it most. To address these issues, alternative methods like USSD codes and WhatsApp support channels are essential, offering simpler and more accessible ways for rural applicants to check their status without relying solely on internet access.