Over the past decade, Artificial Intelligence (AI) has become a transformative force across industries, compelling leaders to leverage its potential for enhancing Customer Experience (CX) and Operational Efficiency. A key figure in this evolution is Helen Fu Thomas, Co-founder of AnyQuest. With an MBA from UC Berkeley Haas and over two decades of experience across EdTech, robotics, gaming, and SaaS, Helen has demonstrated expertise in AI innovation.