Distribution is crucial in the chemical industry, acting as a stabilizing force by ensuring product availability and offering alternatives during supply disruptions. Distributors extend manufacturers’ reach to medium-sized customers, provide a one-stop-shop experience, and add value through services like blending, packaging, R&D, and digital innovations. The adoption of Industry 4.0 and IoT is transforming the sector, enabling real-time data sharing, automation, and enhanced customer interactions through intuitive online platforms. These advancements streamline operations, improve transparency, and strengthen market strategies, making digitalization essential for distributors to remain competitive in a rapidly evolving industry.