At DataPlatr, we understand the significant impact of cloud technology in enhancing the success of the business. We being a Google premier partner provide unparalleled access to Google's advanced cloud...... Read More
Author: sk28
At Dataplatr, we recognize that traditional call center metrics like First Call Resolution (FCR), Average Handle Time (AHT), Call Abandon Rate (CAR) and Customer Satisfaction (CSAT) are critical for ensuring...... Read More
In today's competitive world, keeping customers happy is more important than ever. Businesses that want to improve their customer interactions and help their agents provide exceptional service can benefit greatly...... Read More