How AI and Technology Are Changing the Insurance Industry in India
Artificial Intelligence (AI) and digital technology are transforming the insurance industry in India by changing how insurers assess risk, interact with customers, process claims, and manage policies. With increasing internet and smartphone usage, customers now expect faster and more convenient insurance services. Insurance companies are adopting technologies such as artificial intelligence, machine learning, automation, cloud computing, data analytics, and digital platforms to improve operational efficiency and enhance the customer experience. This growing digital transformation is also contributing to the expansion of InsurTech in India.