A few years ago, I helped an old colleague set up payroll for her five-person team. We Googled “free payroll software India,” clicked the first result, and within five minutes, we had a dashboard full of buttons that we didn’t understand a thing about. It was a free trial that expired in seven days. Every time she called customer support, they politely addressed her as ‘madam’ and then completely sidestepped every question she asked.