Our authorization process with BHealth Billing Our expert team handles requests and utilizationreviews, allowing you to focus on client care and recovery. When the VOB confirms services will be covered, we begin working on an authorization request. Our team consists of trained therapists who understand the treatment process and can present authorization requests in a knowledgeable manner. Your time is valuable, and is more effectively spent with the client. With this in mind, we do the heavy lifting for you.